Technical Support

Technical Support

Kamloops Computer Centre's technical support staff are here to help you. Microsoft trained and certified, our team assure your installation and after sales support is performed to your satisfaction. As a certified partner for Microsoft and authorized for Lenovo, HP, Toshiba, and Lexmark, we offer our clients a complete business solution.

With over 25 years in business we have installed many business network solutions including small business peer to peer networks, to larger 50+ system networks. Installations include server installation / configuration, desktop installation and data-transfers, contracted wiring installation, printer/MFP configurations, and standard or custom software configuration.

Computer Repair

Kamloops Computer Centre has been providing computer service for 25+ years. We are authorized for Lenovo, Toshiba, HP, Asus and Energy computers with quick access to parts for warranty replacement. Our technicians are fully certified and have the specialized experience with networking, virus and spam removal, and much more to fix your computer quickly and at a reasonable cost. 

Remote Support

The majority of server and desktop issues can be solved by connecting to your computer remotely and resolving your issues quickly - right from our support department. This is a valuable service that will save you down time and onsite support costs. We have many clients setup for remote support. We also resolve potential failures by diagnosing and maintaining your network to catch problems before they effect you.

Remote Backup and Storage

For your peace of mind we have a remote storage affordable solution available. Please contact us for details at sales@kcc.ca.

Block Time and Fair Billing Policy

We offer a discounted service rate for 8+ hour blocks. This not only saves you on our per hour rate, but also saves further administration costs as you are not being billed for each hour worked. Our installation policy is very fair. If we quote an installation price and perform the work ahead of time, then we will have the difference in block time sitting in your account to use for future use. We keep your block time on account with no expiry date for use at any time.

References

We have many installations in the greater Kamloops area. Please contact us for a reference list.